Biltmore Winery: A Model of Quality and Hospitality

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The stunning sparkling wines of Biltmore. Photo Credit: The Biltmore Company.

Biltmore has been synonymous with quality and hospitality since the estate’s inception in 1895, with its French Renaissance-style château designed by architect Richard Morris Hunt and landscaping by Frederick Law Olmsted of New York’s Central Park fame. Today, Biltmore continues as a family-owned, self-sustaining 8000-acre estate and world-class destination, with hotels, restaurants, shopping, a plethora of events and activities, and a winery, which replaced the beloved Biltmore Dairy Farms and opened to the public in 1985.

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The wine tasting space at Biltmore

A visit to America’s Largest Home® includes a complimentary tasting at the winery, the most visited in the United States with around 600,000 visitors annually. Biltmore produces over 150,000 cases of wine to meet growing demand and universal appeal. The winery’s wine club has doubled annually the past three years and currently has around 6700 members at the time of this visit. Making around 50 wines for diverse palates and price points might seem like a daunting task, but not at Biltmore. After 32 years of winemaking – first as assistant winemaker, then winemaster – Bernard Delille, who retired in July 2018, along with Sharon Fenchak, who has been at Biltmore 19 years, have honed their craft, creating award-winning wines for everyone. The wines range from sweet to dry and include whites, reds, rosés, and sparkling wines. In addition to the complimentary tasting, Biltmore offers in-depth experiences such as the Premium Wine Tasting, Red Wine & Chocolate Tasting, Behind-the-Scenes Winery Tour & Tasting, Wine & Cheese Hour, and the seasonal Candlelight Winery Tour for an extra fee. With distinct wine collection categories and a Virtual Sommelier, the winery’s website assists online guests with finding wines and food pairing suggestions at all price points. Wines are widely available in the wholesale and direct-to-consumer markets. Biltmore ranks in the top 1% of wine businesses in the United States.

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The estate vineyards at Biltmore. Photo Credit: The Biltmore Company.

When the idea of a vineyard and winery first came to fruition in the early 1970s, George Vanderbilt’s grandson, William A.V Cecil, realized the challenge of growing wine grapes in North Carolina and led the charge for statewide research. Like other non-traditional, grape-growing regions, Biltmore and other state producers have had to prove themselves time and time again that Vitis vinifera grapes grown in North Carolina can produce high-quality wines. The reality is that not every grape variety is suited to North Carolina’s growing conditions and some consumers prefer the riper, fruit-forward styles produced in winegrowing areas like California. Thus, Biltmore produces wines from its 94 acres of estate vineyards; key winegrowers in Polk County (NC), Arroyo Seco Vineyards (Monterey, CA), Pietra Santa Winery (Ciegega Valley, CA), Tenbrink Vineyards (Solano County, CA); and California AVA wines from Alexander Valley, Dry Creek Valley, Napa Valley, Russian River Valley, and Sonoma County. Biltmore makes and finishes AVA-designed wines in those AVAs, per TTB law.

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Touring with retired winemaker, Bernard Delille

During a recent visit and tasting with Delille and Director of Business Development, Jeff Plack, Delille revealed that the honor of making such a large portfolio of wines from different vineyard locations is what makes winemaking at Biltmore exciting and why he has spent nearly his entire career here. Both he and Fenchak travel extensively to partner vineyard and winemaking facilities to ensure that all aspects of wine production, from vineyard to bottle, live up to Biltmore standards. Plack, a 12-year member of the wine business team, echoed Biltmore’s pledge to wine excellence across styles and price points, as well as took it a step further to emphasize that it is the winery’s renowned model of hospitality which first leads visitors to the winery, where they are treated to tasting experiences led by brand ambassadors empowered to deliver personalized experiences to wine novices and aficionados alike.

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Bottling day at Biltmore

A tour of Biltmore’s production facility confirmed a real, working winery, complete with fermentation tanks, caves, and wines ready to be transported to the winery’s own fulfillment warehouse, not outsourced to a third-party company. It was also bottling day for one of Biltmore’s wines. The crew members were delighted to show off the winery’s bottling line, as they engaged in a friendly competition of most bottles produced in a day.

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Tasting with Bernard Delille

An opportunity to taste three of Biltmore’s estate wines, a Sonoma County wine, and an American AVA designated wine, demonstrated the exemplary breadth and depth of Delille’s and Fenchak’s winemaking talents. The tasting began with their grande dame sparkling wine, the 2015 Biltmore Estate® Château Reserve Blanc de Blancs, North Carolina ($50), which recently earned gold in the 2018 San Francisco Chronicle Wine Competition. A favorite of the tasting, this wine showcases a lovely balance of zingy acidity, mouthwatering citrus, and a yeasty, creamy mousse. The second wine, the 2017 Biltmore Estate® Reserve Chardonnay, North Carolina ($24), is an outstanding value. Barrel fermentation, six to eight months of French and American oak aging, and malolactic fermentation gently cradle the wine’s zesty tree fruit flavors. The third wine, the 2016 Biltmore Estate® Reserve Cabernet Sauvignon, North Carolina ($25), is proof that Biltmore can grow and make cabernet sauvignon in North Carolina and do it well. Its softer style and lower alcohol (13%) speak to those who think they do not enjoy red wines. In stark contrast stylistically to the first three wines, the 2015 Biltmore Estate® The Hunt, Sonoma County ($40 for the 2016 vintage), inspired by the estate’s former game hunts, is a robust, luscious, Bordeaux-style blend of 40% cabernet sauvignon, 35% cabernet franc, and 25% merlot, calling for rich meat dishes. At lunch in The Bistro, I enjoyed a glass of the NV Biltmore Estate® Blanc de Noir, American ($25), whose effervescence and vibrant red berry flavors paired exquisitely with the salmon dish of the day.

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Tasting with Director of Business Development, Jeff Plack

Biltmore’s reputation as a premium destination and lifestyle brand is unrivaled in the hospitality industry, so much so that they offer their own “immersion into luxurious world-class service” program through the International Association for Continuing Education and Training (IACET) accredited Biltmore Center for Professional Development. This pursuit of excellence translates into every aspect of Biltmore, including the winery, which, after 33 years, continues to be a pioneer and a leader in American, East Coast, and North Carolina wine production.

Key Links
Visit Biltmore
Biltmore Annual Pass
Visit and Taste at the Winery
Wine Club
Purchase Wines

 

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